Storytelling · For hospitality
Storytelling and social media for luxury hospitality
Storytelling is Syntonia's third pillar. We bring to hotels, historic residences, rental villas, wedding venues and agriturismi the same eye we use to prepare a table: attention to detail, care for light, respect for the place.
We already work inside luxury hospitality, between kitchens, dining rooms and gardens. We know what an international guest looks for before booking, and we know how to tell it in six languages.
What we do
We manage social profiles with an editorial plan, publishing, community management and regular reporting. We produce photo and video on site: spaces, kitchen, guests, moments. We write the property's narrative identity and website copy, in Italian and in your guests' languages. We plan Meta and Google campaigns for bookings and events.
Each service can be chosen on its own, but they work better together: the content we shoot becomes a post, an ad and a website page, with one voice.
Why an agency born at the table
Hotel marketing agencies often focus on bookings and technology, PR agencies on journalists. The everyday story, the one that makes people want to be there, falls in between. We start there: from food, hospitality and the details a guest remembers.
We are used to moving discreetly in other people's homes and events, working without disturbing guests and respecting the privacy of those who stay.
Who we work with
Luxury and boutique hotels, historic residences, luxury rental villas and property managers, wedding venues, agriturismi and estates, hotel restaurants. We work from Florence across Tuscany and, for dedicated projects, in the rest of Italy.
Every collaboration starts with a visit to the property: we look, we listen, then we propose a tailored plan.
Our services
They can be combined in a single plan:
- Social media management: editorial plan, publishing, community, reporting
- Photo and video: on-site production, food, spaces, guests
- Brand storytelling: narrative identity, copywriting, multilingual website copy
- Advertising: Meta and Google campaigns for bookings and events
- Languages: Italian, English, French, Spanish, Russian, Portuguese
Frequently asked questions
Do you only work with luxury properties?
We work with properties that focus on quality and experience: luxury and boutique hotels, historic residences, villas, wedding venues, high-end agriturismi.
Can I choose a single service?
Yes, for example only photo and video production or only website copy. But results are better when content, social and advertising speak with the same voice.
Do you produce content in several languages?
Yes: Italian, English, French, Spanish, Russian and Portuguese, written by people who speak the language, not machine-translated.
How much does it cost?
Every project has a tailored quote, built on services, publishing frequency and production days.
Where do you work?
From Florence across Tuscany and, for dedicated projects, in the rest of Italy.
How do we start?
With a visit to the property or a video call. Then we prepare a proposal with goals, plan and quote.
Let's talk about your property
Tell us who you are and what you want to communicate: we propose a tailored plan.
Request a meeting